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Life Through A Lens – How Digital is Disrupting Photography

I spent yesterday with a bunch of professional photographers. I’m not sure what the collective noun for that is but I’m pretty sure bunch is not correct. I guess paparazzi would be better, or maybe a...

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Seven Deadly Signs of Crappy Customer Culture

I get increasingly frustrated by the numerous ways the banks and other financial services companies lead the way in continuing to gouge the rest of us.  OK I admit that my annoyance and impatience this...

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“Price is what you pay – Value’s what you [should] get…

So says Warren Buffet who knows a bit about how to make a bob (or two).  The crucial differences between price, value and cost as concepts are to me the holy grail of any successful business.  Of...

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